Terms & Conditions

1. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes become effective once published on this website. Continued use of our website or services constitutes acceptance of the updated Terms.

2. Product Information

We make every effort to ensure product descriptions, images and colours are accurate. However, actual colours and product appearance may vary depending on screen settings, manufacturing variations and viewing conditions.

Products, specifications and availability may change without notice.

3. Pricing

All prices are displayed in Australian Dollars (AUD) and include GST unless otherwise stated.

Prices may change without notice.

Prices displayed in-store may differ from prices published on our website. Where a discrepancy exists, the current website price will apply.

Warehouse of Art Supplies reserves the right to correct pricing errors or cancel orders where incorrect pricing has been displayed.

4. Payment

Website payments do not attract a surcharge.

A 0.8% surcharge applies to credit and debit card payments made over the phone or at our retail store to recover merchant processing costs.

5. Orders

We reserve the right to refuse or cancel an order where:

• Products are unavailable.
• A pricing error has occurred.
• Fraudulent activity is suspected.
• The order breaches these Terms & Conditions.

If payment has already been processed for a cancelled order, a full refund will be issued.

6. Shipping & Delivery

Orders are shipped throughout Australia.

Risk in goods passes to the customer once the order has been delivered to the shipping carrier.

Delivery timeframes are estimates only and may vary due to circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our separate Shipping & Returns Policy, which forms part of these Terms & Conditions.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

8. Privacy

Your personal information is collected, held, used and disclosed in accordance with our Privacy Policy.

9. Intellectual Property

All content on this website, including text, photographs, graphics, logos, product descriptions and designs, remains the property of Art Supplies Wholesale Pty Ltd unless otherwise stated.

No material may be copied, reproduced, distributed or used for commercial purposes without prior written permission, except where permitted by law.

10. Website Use

You agree not to:

• Use this website for unlawful purposes.
• Interfere with website security or operation.
• Upload or distribute malicious software.
• Copy website content without permission.
• Misuse our products or services.

We reserve the right to suspend or terminate access where these Terms are breached.

11. Store Entry Conditions

To help provide a safe and enjoyable shopping experience, the following conditions apply when entering our retail premises.

12. Right to Refuse Service

We reserve the right to refuse entry, refuse service or require a person to leave our premises where their behaviour:

• Threatens staff or customers.
• Damages property.
• Breaches these Terms.
• Is unsafe or inappropriate.

13. Liability

Nothing in these Terms excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or any other legislation that cannot legally be excluded, restricted or modified.

To the maximum extent permitted by law, Warehouse of Art Supplies is not liable for indirect, incidental or consequential loss arising from:

• Use of this website.
• Delays or interruptions.
• Pricing errors.
• Third-party services.
• Delivery delays.
• Use of products purchased from us.

Customers enter our retail premises at their own risk and are expected to take reasonable care while on the premises.

14. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices or availability of those websites.

15. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes shall be subject to the jurisdiction of the courts of New South Wales, subject to any rights or jurisdiction that cannot lawfully be excluded.

16. Contact Us

For questions about these Terms & Conditions, please contact us.